Privacy Policy

Introduction

pussy918 ("Company", "we", "us", "our") operates the online casino and sports betting platform accessible at https://pussy918.cam (the "Platform"). We understand that your personal data is valuable and that you have a right to know how it is handled. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This Policy applies to all users of the Platform, including registered account holders, visitors browsing the site without an account, and individuals who contact our customer support team. It should be read alongside our Terms & Conditions, which govern the overall use of the Platform.

pussy918 primarily serves players located across Malaysia, including Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and surrounding regions. Our data practices are aligned with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles, including proportionality, purpose limitation, and data minimisation.

Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

Data We Collect

pussy918 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the site, and from third parties where necessary for compliance and fraud prevention purposes. The categories of data we collect are as follows:

• Full legal name as appearing on your identity document
• Date of birth (for age verification — players must be 21 years of age or older)
• Email address and mobile phone number
• Residential address, including city (e.g., Kuala Lumpur, Penang, Johor Bahru)
• Username and encrypted password
• Preferred language and communication preferences

• Government-issued photo ID (such as MyKad or passport)
• Proof of address documentation
• Proof of ownership of payment method (where applicable)
• Selfie or liveness verification data where required by our compliance process

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• Payment method identifiers — for example, the last four digits of a bank account, Touch 'n Go eWallet reference, Boost account identifier, GrabPay transaction reference, or cryptocurrency wallet address (BTC, ETH, USDT, LTC)
• Transaction history and account balance records

• Game sessions, wager history, wins, losses, and RTP data per session
• Sports betting selections, odds accepted, and settlement records for markets including EPL, La Liga, Liga Super Malaysia, and UFC
• Bonus claim history and wagering requirement completion records
• Responsible gambling limit settings and self-exclusion requests

• IP address and approximate geolocation (country and region level)
• Device type, operating system, and browser information
• Session timestamps, page views, and navigation paths within the Platform
• Cookie identifiers and similar tracking technologies

• Records of interactions with our customer support team via live chat, email, or WhatsApp
• Content of any complaint, feedback, or query submitted to pussy918

Data Processing

pussy918 processes personal data for specific, legitimate purposes. We do not process personal data in a manner that is incompatible with the purpose for which it was originally collected. The table below outlines our primary processing activities and their corresponding purposes:

Legal Basis for Processing

pussy918 processes personal data on the following legal bases under the PDPA 2010 and applicable international data protection frameworks:

Data Sharing

pussy918 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with carefully selected third parties only where necessary and only to the extent required for the stated purpose:

To process your deposits and withdrawals, we share relevant transaction data with our payment processing partners. These include providers supporting Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and cryptocurrency networks (BTC, ETH, USDT TRC20, LTC). These providers process your data solely to execute the requested transaction and are contractually bound to data protection obligations consistent with this Policy.

Our licensed game studio partners receive limited session and technical data necessary to deliver game content, settle bets, and calculate RTP. These partners are prohibited from using your data for their own marketing purposes without your separate consent.

We may be required to disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies where such disclosure is mandated by applicable law — including obligations under Malaysia's Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA) and any applicable gaming regulatory framework.

We may share KYC documentation with authorised identity verification service providers for the purposes of fulfilling our age and identity verification obligations. All such providers are bound by strict confidentiality and data security obligations.

Cookies & Tracking Technologies

pussy918 uses cookies and similar tracking technologies to operate the Platform, personalise your experience, maintain your session, and gather aggregate analytics data. Cookies are small text files stored on your device and do not contain executable code or viruses.

You may control cookies through your browser settings. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including your account.

Data Retention

pussy918 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our data retention principles are as follows:

• Active account data is retained for the duration of your registration with pussy918 and for a minimum of five (5) years following account closure, in order to meet our legal and regulatory obligations under the PDPA 2010 and AMLA.
• Transaction records (deposits, withdrawals, wager history) are retained for a minimum of seven (7) years following the date of the transaction, consistent with financial record-keeping obligations.
• KYC documentation is retained for the same period as transaction records, or longer if required by a specific regulatory obligation or ongoing investigation.
• Customer support communications are retained for up to three (3) years following the date of the interaction, unless the matter remains subject to a dispute or regulatory inquiry.
• Analytics and technical data (in anonymised or aggregated form) may be retained indefinitely as it no longer constitutes personal data.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

Data Security

pussy918 employs industry-standard technical and organisational measures to safeguard your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:

While we take all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. If you become aware of any security breach affecting your account, please contact our support team immediately via live chat or email.

User Rights

Under Malaysia's PDPA 2010 and applicable data protection principles, you have the following rights with respect to your personal data held by pussy918. To exercise any of these rights, please contact us using the details in Section 15.

You have the right to request confirmation of whether pussy918 processes personal data about you, and if so, to obtain a copy of that data. We will respond to access requests within thirty (30) calendar days of receipt.

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. You may update certain information — such as your contact email or mobile number — directly within your Account settings. For changes to identity-linked data (such as your legal name), KYC reverification may be required.

Where we process your data on the basis of consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal, nor does it affect processing conducted on other legal bases.

In certain circumstances, you may request that we restrict the processing of your personal data — for example, while you contest the accuracy of data we hold, or where processing is unlawful but you prefer restriction to deletion. Please note that restrictions may affect our ability to provide services to you.

Where technically feasible and legally applicable, you may request a copy of personal data you have provided to us in a structured, commonly used, machine-readable format.

You may request the deletion of your personal data in certain circumstances. Please note that we are obliged to retain certain categories of data (particularly transaction records and KYC data) for regulatory compliance purposes, which may limit our ability to fulfil erasure requests in full.

Minors

pussy918 operates strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in our account registration and KYC process.

If we become aware that personal data belonging to a person under the age of 21 has been collected — whether through misrepresentation during registration or any other means — we will take immediate steps to suspend the associated account, void all transactions conducted, and permanently delete the data in question.

If you are a parent or guardian and believe that your child has registered an account on pussy918, please contact our support team immediately. We treat underage gambling with the utmost seriousness and will act promptly on any such report.

Third-Party Links

The pussy918 Platform may contain references to third-party services — such as payment providers including Maybank, CIMB, Touch 'n Go, or Boost — whose privacy practices are governed by their own independent privacy policies. pussy918 has no control over and accepts no responsibility for the data practices of any third-party service or platform.

We strongly encourage you to review the privacy policies of any third-party service you access in connection with your use of pussy918, including the policies of your chosen payment provider and any messaging platform (such as WhatsApp) used to contact our support team.

International Transfers

In some cases, personal data collected by pussy918 may be processed by or transferred to parties located in jurisdictions outside of Malaysia — for example, in connection with game studio partners, cloud hosting infrastructure, or cybersecurity service providers.

Where such transfers occur, pussy918 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that required under the PDPA 2010. These safeguards may include contractual data processing agreements, adequacy assessments, or other legally recognised transfer mechanisms.

By using the Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia where necessary for the provision of our services, subject to the protections described above.

Policy Amendments

pussy918 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Material changes to this Policy will be communicated to registered players via an on-Platform notice or email notification at least seven (7) days prior to the effective date, unless a shorter notice period is required by law.

The "Last Updated" date at the top of this page indicates when the most recent version of this Policy came into effect. It is your responsibility to review this Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

The current version of this Privacy Policy is always available at https://pussy918.cam/privacy-policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pussy918, please contact our Data Protection team through any of the following channels:

For account closure or self-exclusion requests (which also have data retention implications), please refer to our Responsible Gambling page or contact our support team directly.

For general platform enquiries not related to data protection, please refer to our FAQ page or contact our 24/7 multilingual support team via live chat.